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September 18, 2023
Adam Fisher
chief data officer
Transforming data into action

We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive im…

September 18, 2023 by Adam Fisher, chief data officer
Blog
July 11, 2023
Leah Cooper, managing director, and Mark Dobson, SVP, global consumer technology
Data, technology optimization bring new value to claims

Technology has already transformed the claims industry in many ways, and there is great promise for the enhancements future innovations will offer in terms of performance and outcomes. But technology alone cannot meet the needs of clients and consume…

July 11, 2023 by Leah Cooper, managing director, and Mark Dobson, SVP, global consumer technology
Blog
June 07, 2023
Audrey Bryan
director, business services
The missing link: using absence data to transform employee well-being

Absence utilization in the U.S. is at an all-time high. In January 2022, approximately 4.2 million employees worked part time because of illness, injuries, and other medical problems — the second highest percentage since data collection began i…

June 07, 2023 by Audrey Bryan, director, business services
Blog
May 19, 2023
Jason Landrum
global chief information officer
Generative AI and disruption in the claims industry

It’s hard to escape the buzz surrounding ChatGPT, an innovative artificial intelligence (AI) tool that uses natural language processing to respond conversationally to human prompts for information and task requests. The chatbot and its underlying gen…

May 19, 2023 by Jason Landrum, global chief information officer
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